Delivery
Free delivery, everywhere we ship
Delivery is free on every order. No minimum spend, no surprise charge at checkout — the price you see is the price you pay.
Where we deliver
The United Kingdom (England, Scotland, Wales and Northern Ireland), Belgium, and the countries of the European Union.
Prices and currency
Orders in the United Kingdom are charged in pounds sterling. Orders in the European Union are charged in euros, or in your local currency where we support it. The total shown at checkout is the final amount you pay.
How long it takes
We dispatch orders within one working day. Delivery then takes 3 to 8 working days, so most orders land within a week and a half of ordering.
- Order placed → dispatched within 1 working day
- Dispatched → delivered in 3 to 8 working days
- Working days are Monday to Friday, excluding public holidays
Deliveries can take a little longer in late November and December, when carriers are at their busiest, and occasionally when a parcel is held for a customs check.
Import taxes and duties
Any VAT or import taxes that apply to your order are already included in the price you pay at checkout. There is nothing extra to pay when your parcel arrives. If a carrier ever asks you for an additional charge, email us a photo of the notice and we will sort it out.
Tracking your order
You will get an email with a tracking number as soon as your parcel is dispatched. It can take two or three days before the first scan shows up. That is normal and does not mean your parcel is lost.
If your parcel has not arrived
If it has been more than 20 working days since dispatch, email contact@miharv.store with your order number. We will chase it with the carrier and either send a replacement or refund you in full. If your parcel arrives damaged, send us a photo within 48 hours of delivery and we will sort it out at our cost.
Delivery address
Please double-check your address before you pay. Once an order has been sent to our warehouse we cannot change it, and a parcel returned because of an incorrect address has to be resent at your cost.
Questions
Email contact@miharv.store and a person will reply within one working day.